Terms and Conditions

Effective January 1, 2026

Professional Riverside Concrete, concreteriversideca.com, hi@concreteriversideca.com

Agreeing to these terms

These terms cover your use of this website and any concrete work Professional Riverside Concrete does for you. By using the site, asking for an estimate or booking a job with us, you agree to them. If you don't agree, please don't use the site or book work with us.

If the written estimate or agreement for your job says something different from these terms, the written agreement for your job controls.

What we do

Professional Riverside Concrete is a concrete contractor in Riverside, CA, working in Riverside and the cities around it. We build and repair driveways, patios, sidewalks, steps, slabs, footings, retaining walls and other concrete work, as described on our home page and service pages. You can read more about us on our About page.

The information on this website is general. It explains how concrete work usually goes, but it isn't a quote, a promise about your property or engineering advice, because no two sites are the same until we've seen yours.

Estimates and pricing

Estimates are free, done at your property and come with no obligation. An estimate is based on what we can see and measure that day, including the size and thickness of the slab, the condition of the ground, access for trucks and equipment, and the finish you choose.

Material and supply prices change, so an estimate is good only for the period it states. If no period is stated, we may update the price before scheduling your job, and we'll tell you before we do.

Some things only show up once the old concrete is out or the ground is open, such as soft or wet soil, buried debris, roots, old footings, or utility and sprinkler lines. If we find something like that, we'll stop, show you what we found and give you the added cost in writing, because we don't do extra work and bill for it without your approval. Changes you ask for after the estimate are handled the same way.

Your property, access and permits

By booking work, you confirm that you own the property or have the owner's permission for the work. Please show us your property lines and tell us about any sprinkler lines, private utility lines, septic parts or other buried items you know of, so we can plan around them.

You agree to give our crew clear access to the work area on the scheduled days and to keep cars, children and pets away from the site while we work.

Some concrete work may need a permit from your city. Where we think one may apply, we'll note it, and the agreement for your job will say who is responsible for getting it.

Scheduling, weather and cancellation

We schedule pours around weather and ground conditions, because concrete placed in rain or extreme heat can come out weak. If we have to move your date for weather, crew safety or a supplier delay, we'll tell you as soon as we know and set the next workable date. A delay for those reasons isn't a breach of our agreement.

New concrete needs time to cure, which is the waiting period while it hardens and gains strength. We'll tell you when it's ready for foot traffic and when it's ready for vehicles, and damage from using it sooner isn't covered.

You can cancel a job before we start by calling us or writing to us. If we've already ordered materials, scheduled deliveries or done prep work, you may owe those costs, as set out in your agreement. Nothing in these terms takes away any cancellation right the law gives you.

Payment

Your estimate or agreement sets the payment schedule, including any deposit and when the balance is due. Unless your agreement says otherwise, final payment is due when the work it describes is complete. We'll tell you which payment methods we accept before work begins.

If a payment is late, we may pause work until it's caught up and may charge reasonable collection costs where the law allows.

Our guarantee and what concrete does on its own

We stand behind our work. If you're not satisfied with it, call us and we'll work with you to make it right. Any written warranty for your job will be in your agreement, and it states what's covered and for how long.

Concrete is a natural material, and some of what it does is normal rather than a defect. Small hairline cracks can show up even on a well-built slab, which is why we cut control joints, planned grooves that give the slab a place to crack in a straight line. Color and texture vary from batch to batch and between new and old concrete, so patches and additions won't match exactly.

We aren't responsible for problems caused by things outside our work, including ground movement, tree roots, drainage on your property that we didn't build or weren't asked to fix, loads heavier than the slab was built for, harsh chemicals, lack of upkeep, or use before curing is done.

Except for any written warranty in your agreement and any warranty the law requires, we make no other warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose, to the extent the law allows.

Limits on our liability

To the extent the law allows, Professional Riverside Concrete isn't liable for indirect, incidental or consequential losses, such as lost use of your property, lost income or the cost of other arrangements while work is underway.

To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. This doesn't limit any liability the law doesn't allow us to limit.

This website is provided as is. We try to keep it accurate, but we don't promise it's free of errors or always available.

If we disagree

If something goes wrong, call us first at (951) 589-3080 or reach us through our Contact page and give us the chance to fix it. Most problems get settled with a conversation on site.

If we can't settle it that way, we each agree to try mediation in good faith before going to court. Any lawsuit will be brought in the courts located in Riverside County, California, unless the law requires another place.

Which law applies

These terms and any work we do for you are governed by the laws of the State of California, without regard to its conflict-of-law rules.

Changes to these terms

We may update these terms from time to time and will post the current version on this page. The version posted when you book a job applies to that job, and using the site after a change means you accept the updated terms.

If you have questions about these terms, call us at (951) 589-3080 or send us a message through our Contact page.