Privacy Policy
Effective January 1, 2026
Professional Riverside Concrete, concreteriversideca.com, hi@concreteriversideca.com
Who this policy covers
Professional Riverside Concrete is a concrete contractor in Riverside, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it and what you can ask us to do with it.
It applies to our website, starting from the home page, and to the information you give us while we're working out or doing a job for you. If you want to know more about who we are before you read on, see our About page.
Information we collect
We collect what you choose to give us, mostly so we can answer your question or set up an estimate. That usually means your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio. It can also include photos you send.
When you call (951) 589-3080, we may keep your number and notes from the call so we can call you back and remember what you asked about.
When you visit the site, some information is collected automatically, such as your browser type, device type, the pages you look at, how long you stay and the website that sent you here. This comes from cookies and analytics tools, explained below.
How we use your information
We use what you send us to reply to you, schedule a visit, prepare your estimate, do the work and follow up afterward.
We may also use it to keep records of the jobs we've done, handle billing, meet our legal and tax obligations and deal with any question or problem that comes up after the pour.
We use the automatic site information to see which pages people find useful and to fix things that don't work well. We don't use it to work out who you are.
We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.
Cookies and analytics
Cookies are small files your browser stores so a site can remember things between visits. Our site may use them for basic functions and for analytics that show us how visitors use the site.
You can block or delete cookies in your browser settings. The site should still work for reading pages and contacting us, though some features may not behave the same way.
Who we share it with
We share information only when it's needed to do the job or run the business. Our contact form is run by an outside form service, so what you type into it is handled and stored by that service before it reaches us.
Other service providers, such as website hosting, analytics, phone and email providers, may also handle information on our behalf. We may also share information when the law requires it or to protect our rights, our crew or our customers.
How long we keep it
We keep information for as long as we need it to answer you, do and stand behind the work, and keep the business and tax records the law expects of us.
If you asked for an estimate and we never did the job, we keep those details only as long as they're useful for following up. After that we delete them or keep them in a form that no longer identifies you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal, tax or warranty reasons, and if so we'll tell you what and why.
You can ask us to stop contacting you at any time. We may need to confirm who you are before we act on a request, so we don't hand your information to the wrong person.
Depending on where you live, state law may give you other rights over your information. If you tell us what you're asking for, we'll respond as the law requires.
Children's information
Our site and services are meant for adults arranging work on a property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect the information you give us, such as limiting who can see it and using trusted service providers. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Changes to this policy
We may update this policy when our tools or the law change. The latest version will always be on this page, and if you keep using the site after a change, the updated policy applies.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (951) 589-3080 or use the form or email on our Contact page. Tell us what you need, and we'll reply and work it out with you.